FixGrid wasn't dreamed up in a boardroom. It was built by someone who spent twenty years on the other end of the work order — and got tired of bending industrial software to fit apartments. This is the platform he wished he'd had — priced for the work, with a security posture you can send to procurement.
“I spent twenty years working around software that was never built for apartments. FixGrid is the one I wished I'd had at 2am.”
Two decades of multifamily maintenance — the 2am calls, the make-ready crunch, the compliance binder that had to be perfect for the lender. Every CMMS I touched was industrial software bent to fit apartments: built for factory floors and vehicle fleets, indifferent to residents, turns, and the lifecycle of a unit.
So the people closest to the work routed around it — texting instead of logging, keeping the real record on a clipboard. FixGrid starts from the opposite premise: residential-native from the very first table, built by maintenance, for the way apartments actually run.
Trusting a portfolio to software built and run by one person is a fair thing to scrutinize. So we don't dodge it — here are the questions enterprise buyers actually raise, answered straight.
The platform you'd run on doesn't depend on headcount — it depends on whether the code is solid, the architecture scales, and the operational commitments are real. All three are demonstrable today: a production-complete platform, an authenticated security scan with zero High findings, and a policy set you can actually read. What you gain is a direct line to the person who designed and built it.
Trade-off: no 30-year institutional track record — named, not hiddenFair question, and we don't wave it away. Everything that matters is documented — policies, configuration as code, version-controlled infrastructure — with an access-continuity plan in place. Key-person resilience is an explicit, named item on the roadmap that hardens as the team grows. We'd rather show you the plan than pretend the risk doesn't exist.
Trade-off: a single-founder operation today — mitigated, with a hire planThe founder is the named security officer and incident lead, operating under the same enforced controls as any future hire. Security here is enforced, not promised: query-level tenant isolation, MFA, an append-only audit log, and a write-time security ruleset behind a CI gate. The full posture — scans, policies, sub-processor list — is laid out for you.
See the security postureIt grows deliberately — funded by revenue, not a burn-it-down runway — anchored by a founding enterprise partnership. And it isn't a prototype chasing a launch date: it's a production-complete platform with 90+ connected modules running real portfolios today. The work order, the turn, the compliance record — all live, in production, now.
You talk to the person who built it — not an account-team queue three tiers removed from engineering. Decisions happen faster, customization is more responsive, and your roadmap input reaches the one set of hands actually on the product. That direct accountability is the upside of working with a founder-led platform.
Trade-off: not a 24/7 global support floor — direct access insteadNo account-team handoff, no slide deck of the product. A 30-minute walkthrough on your own portfolio's terms — with the person who designed every surface in it.