Make-Ready & Turns

Every vacancy, back online on time.

A vacant unit costs money every day it sits. FixGrid turns the make-ready from a clipboard and a group text into a guided punch a tech actually finishes on-site — so the next resident gets keys when you promised.

FixGrid Make-Ready tracks every unit turn from notice-to-vacate through move-out, the turn, QA, and move-in — with a room-by-room turn punch, staff and vendor task assignment, a Turn Board that flags overdue and unscheduled turn tasks, and Unit Status with days-vacant chips on every unit.

One guided punch, room by room Fixed on-site, not filed for later Offline punch when signal dies · how
Turn Punch Dark
Turn Punch Unit 19 · FixGrid Plaza
0/6 cleared
Kitchen 6 items
Records remaining items as OK by walkthrough · logged with your name + time
Try it — tap I walked this room to sweep the rest, or flag one R/R

This is the turn punch your techs use in the app today, shown on a phone. Make-ready tasking, the Turn Board and Unit Status are live too.

The turn, in order

The multifamily make-ready process, step by step

FixGrid runs a turn in four steps: move-out inspection, turn punch, QA and move-in inspection. The turn punch goes room by room: the tech clears what is fine with one "I walked this room" sweep and flags the rest as fixed on-site or needing follow-up. A unit shows Vacant Ready only after QA, with no QA follow-up left open. Property, unit and common-area walks outside the turn run in Inspections. A newly built or renovated unit is walked first in Unit Acceptance, which hands it to operations.

The tech is there to fix, not to file

A make-ready punch built for a person walking the unit.

The old turn sheet is eighty-odd dropdowns set one at a time — so techs rush it and the data lies. FixGrid flips it: clear the ninety percent that's fine with one honest "I walked this room" sweep, and save the flag, the note, and the photo for what actually needs work.

The sweep
"I walked this room."
One deliberate, attributed, timestamped action clears the items that are fine — so the fast path is defensible, not a silent auto-pass.
The flag
Fixed it, or follow-up.
Anything that needs work gets an outcome. Fixed on-site logs the note and photo; anything left becomes a ticket bound to this turn.
The proof
A record, as a byproduct.
Notes and photos (and parts, on Professional) are captured while doing the work — never as a separate chore at the end. The documentation writes itself.
Nothing falls off the truck

The one thing that can't be fixed today doesn't get lost.

Mark an item "needs follow-up" and FixGrid opens a service ticket bound to this turn — not a generic unit ticket that drifts. On Professional, parts logged on the turn roll up to its cost. The punch is saved to the turn's record. The vacancy stays visible until it's truly ready.

Turn punch · itemDisposal hums, won't spinFlagged R/R · needs a part not on the truck
Service ticket · bound to turnMake Ready · #4411Carries over · not a stray unit ticket
Parts · logged to the turnSupply line · cartridgeCounted against this turn's cost (Professional)
Turn record · savedUnit 19 · Turn Punch ListEvery turn checklist, in Turn Activity
Turn Punch UNIT 19
Punch Complete Unit 19 · FixGrid Plaza
Walked by D. Ramirez · Jun 23, 2:48 PM EDT
82
Items cleared
7
Fixed on-site
1
Follow-up tickets
4
Marked N/A
63 of 82 items cleared by walkthrough · each timestamped to D. Ramirez
Follow-up tickets
Disposal hums, won't spinKitchenMake Ready · #4411
Back to review Done
Honest by design

"Punch Complete," not "Made Ready."

The tech finishing the walk doesn't flip the unit to leasable. That's a deliberate line. The punch documents what was found and done on-site; the make-ready status is the manager's call, on a record they can actually trust because it shows how every item was cleared.

  • Fixed on-site vs. follow-up — counted separately, never blurred.
  • Walkthrough-cleared items are tallied honestly, not hidden.
  • Parts roll up to the turn on Professional, so the cost of the unit is real.
Never lose a unit

Every unit's status, and how long it's been sitting.

A vacant unit that nobody is looking at is the most expensive thing a property owns. Unit Status shows every unit's state with a days chip on the row — days vacant, days to a move-out, days a move-in has waited — so the one that's slipping is the one you see first. The Turn Board lays every turn task on a calendar and timeline, with overdue and unscheduled work flagged.

  • A four-step turn — move-out inspection, turn punch, QA, move-in inspection.
  • Vacant Ready means verified — only after QA, with no QA follow-up left open.
  • One source of truth the office and the field both read.
Unit Status Dark
All Units
48
portfolio total
On Notice
1
notice on file
Awaiting Move-In
0
move-in scheduled
Vacant Ready
1
QA verified
Vacant
2
not ready
UnitStatusDaysQA
Unit 04FixGrid Plaza
Vacant1 QA item open
9d vacant
QA Done
Unit 19FixGrid Plaza
VacantNot walked
3d vacant
No QA
Unit 27FixGrid Plaza
On Notice
In 4d
No QA
Unit 12FixGrid Plaza
Vacant Ready
—
QA Done
Common questions

Make-Ready, answered.

How does FixGrid handle unit turns?
FixGrid Make-Ready tracks every unit turn end to end — notice-to-vacate, move-out, the turn itself, QA, and move-in. Each turn moves through four steps (move-out inspection, turn punch, QA, move-in inspection), the room-by-room turn punch documents what was found and fixed on-site, and Unit Status keeps every unit visible until QA marks it Vacant Ready.
Can I assign turn tasks to both staff and vendors?
Yes. Turn tasks can be assigned to in-house staff or to vendors, so the make-ready stays on one record whether your own team or an outside contractor does the work.
Does it show how long turns are taking?
Yes. Unit Status puts a days chip on every unit — days vacant, days to a move-out, days a move-in has waited — and the Turn Board flags overdue and unscheduled turn tasks, so the unit that's slipping is the one you see first. Average turn time is a KPI in the Maintenance Performance report.
What is the turn punch?
The turn punch is a guided, room-by-room walk of the unit. Each line is marked OK, R/R (repair-replace), or N/A, and anything flagged R/R gets an outcome: fixed on-site, or needs follow-up. Items left as follow-up become a service ticket bound to that turn.
How does cutting turn days save money?
A vacant unit costs money every day it sits. By cutting days out of each turn and keeping the slipping units visible, FixGrid reduces vacancy cost — the next resident gets keys when you promised.
Turn faster, with proof

Get vacant units back online, and know exactly how.

A 30-minute call on your own portfolio. Run a real turn punch, watch a follow-up bind to the turn, and follow a unit to Vacant Ready.