The platform

Everything maintenance touches, on one record.

Tickets, turns, inspections, assets, parts, utilities, compliance, and AI — not a bundle of apps duct-taped together, but a single system where one action updates everything downstream. These are the real surfaces your team works in every day.

FixGrid is a maintenance management system (CMMS) purpose-built for multifamily — 80+ connected, production-complete capabilities in one system of record, with role-based portals (staff, residents, owners, vendors, commercial tenants) and unlimited users on every plan. See pricing, how we compare, or the security posture procurement will ask for.

80+ connected capabilities 1 system of record
Make-Ready & Turns

Every vacant unit, and exactly where it stands.

The Resident Grid is the maintenance-operations view of your portfolio — not the leasing view. Occupancy at a glance, operator designations, QA gates, and a days clock wherever one is running, so a regional can answer "what's actually rent-ready?" in one glance.

  • Occupancy at a glance — Occupied, On Notice, Vacant Ready, Vacant, plus three designations an operator sets: Down, Model and Employee. Awaiting Move-In is a card and a filter: the empty units with a lease booked.
  • QA gate before ready — a unit reads Vacant Ready only once its QA walk is done and none of its follow-up tickets is still open.
  • Days where the clock matters — until the move-out or overdue past it, days vacant, days until or waiting on a booked move-in — so slipping turns flag themselves.
  • Occupancy box score — every unit you can see in eight buckets: Occupied No Notice, Notice Unrented, Notice Rented, Vacant Unrented Not Ready, Vacant Rented Not Ready, Vacant Unrented Ready, Vacant Rented Ready (Awaiting Move-In), and Down / Model / Employee, which sits outside the math. Physical occupancy and leased percent each print with their formula over rentable units only, plus exposure: vacant or on-notice units with nobody booked next. See more than one property and a per-property list opens each Unit Status board. Computed live on every load, nothing stored; opened from the NTV/Move-In list and from Reports.

And the scheduling — the industry still runs make-ready on flat calendars. We didn't digitize that; we rebuilt the workflow from the ground up. It's the part we save for a 30-minute call.

Resident Grid · Unit Status ● Live · FixGrid Plaza
UnitFloor PlanStatusResident / IncomingMove-OutRe-Rent ReadyDaysQA
Showing 8 of 482 unitsTap a stat to filter
Compliance ● Live · Portfolio
1 item overdue across your portfolio. Auto-generated tickets are open. Use “Fire Reminder” on individual rows to escalate.
B
Portfolio Compliance Score
9 of 12 requirements compliant · 1 overdue · 2 due within 60 days
SystemTypeFreq.Last CompletedNext DueStatusAction
Compliance & Safety

Every test on record, pulled up in seconds when the inspector asks.

Fire pump, generator, boiler, elevator, backflow, sprinkler, extinguisher — every regulated system tracked with its real cadence, timestamped and attributed. FixGrid opens the work order days before it's due, so you don't find out at inspection time.

  • Life-safety systems flagged distinctly from routine building systems.
  • Auto-ticketing ahead of the due date — the connection from due date to work order is built in.
  • Portfolio score + grade, so your team sees posture at a glance.
One connected system

Nothing lives in a silo. That's the whole point.

An item marked Action on an inspection doesn't end as a note: it becomes a ticket with its photos and a link to the report. A compliance due date opens its own ticket days before it's due. The ticket links to the equipment and its service history, and a compliance ticket opens the right Grid Apogee log and links back to it. One record underneath, so the work shows up everywhere it matters.

writes opens links equipment logs to Inspection · item Water heater · Action Property walk · Bldg C Compliance · due date Backflow test Ticket opens 3 days ahead Work order · opened for you Ticket #4127 SLA clock running · in the queue Equipment · history Service history Every ticket, PM and inspection Grid Apogee · log Backflow Preventer Log Opened from the ticket, linked back
Opens a ticket on its own Connected record Equipment records are on Professional. Grid Apogee logs are an add-on.

See every capability, area by area: all 80+ capabilities on the Modules page.

Built around the work, not the org chart

Role-based portals, one record underneath.

Staff and residents work the day. Owners, vendors, and commercial tenants get their own door — never a staff dashboard.

Your team

Company Admin
Roles, permissions, billing, and branding — the control room.
Regional
Portfolio rollups, performance, and exceptions across properties.
Property Manager
The full operation for one property — tickets, turns, compliance.
Service Manager
The maintenance lead's view of the property — tickets, turns, PM, and inspections.
Technician
A mobile queue for the field — photos, notes, and offline claim/sync when the basement has no bars. Parts logging on Professional.

Outside your team

Common questions

What FixGrid is, and what it isn't.

What does FixGrid do?
FixGrid is a maintenance management system (CMMS) purpose-built for multifamily. Tickets, make-ready and turns, inspections, the asset registry, parts, and regulated-systems compliance live on one connected system of record — so one action updates everything downstream, instead of being re-keyed across a bundle of separate apps. Construction Handover files closeout docs in; Unit Acceptance walks the unit and writes failures to the GC punch list.
Is FixGrid a property-management system (PMS)?
No. FixGrid is maintenance-first, not a full PMS — it runs alongside the system you use for leasing and accounting. It's the operations record for everything maintenance touches: work orders, turns, inspections, assets, parts, and compliance.

The maintenance record is also available over a public API. List and fetch for tickets, properties, units, assets, vendors, inspections, turns, and meters; write tickets and occupancy; signed webhooks. Included on every plan. Docs: https://developers.fixgrid.app/
How many capabilities does FixGrid have?
FixGrid has 80+ capabilities in 14 areas, from work orders to compliance. See the full list on the Modules page.
What are the role-based portals?
Your team: Company Admin, Regional, Property Manager, Service Manager, and Technician. Outside your team, each with its own door onto the same record: Resident, Commercial Tenant (mixed-use), Owner (read-only Intelligence), and Vendor (Grid Auriga magic-link). Residents can also Report a Problem with a photo and a short note. Super User is FixGrid's app-manager role, not a customer portal. Unlimited users are included on every plan.
Is FixGrid really built for multifamily specifically?
Yes — it's residential-native, not industrial software bent to fit apartments. The surfaces reflect how apartment operations actually run: a Resident Grid that reads every unit's occupancy for make-ready, real regulated-system cadences for compliance, and a resident portal that needs no app-store download. It was built by a 20-year multifamily maintenance professional (FMP).

Still shortlisting? Read Best Apartment Maintenance Software 2026 — An Honest Comparison for the platform-by-platform breakdown, then HUD NSPIRE scoring on October 1, 2026, NFPA 25 fire pump compliance for multifamily, and EPA 608 refrigerant compliance for multifamily for the rules these modules are built to satisfy.

See it on your portfolio

The fastest way to get it is to watch one work order travel.

A 30-minute call on your own properties' terms. Real surfaces, real connections — not a slide deck of them.