A maintenance request in twenty seconds, status they can actually see, and the property's notices in one place — on any phone, no app store. Happier residents, fewer "any update?" calls to the office.
The FixGrid resident portal lets renters report a problem in a few taps and watch it move from Submitted to Assigned to Completed in real time — included on every plan, with no per-resident fee and no app-store download (it's a PWA).
All clear
No scheduled maintenance for your unit in the next 14 days.No training, no jargon, no account hoops. A resident taps what's wrong, adds a detail or a photo, and submits. The moment they do, it's a real work order in the maintenance queue — routed, prioritized, and assigned. Emergencies get flagged for fastest dispatch automatically.
Every request has a status a resident can actually read, with timestamped updates from the field. The transparency that used to mean a phone call to the office now lives in their pocket — which is why the office phone rings less.
It's a web app that installs to the home screen if they want it — and works perfectly in a browser if they don't. Every resident is reachable, from the tech-savvy to the "I just want to report my leak."
A 30-minute walkthrough on your properties. Submit a real request, watch it become a work order, and follow it to done.