FixGrid was built by a 20-year multifamily maintenance pro — not by software people who interviewed a few techs. Mobile-first ticket queues, photo capture that works with gloves on, PM schedules that match how units actually need attention. Built for the field, by the field. Read the founder story, then check pricing (unlimited users on every plan).
Every couple of years, somebody in the office picks new software. It looks great in the demo. Then it lands in your hands and you find out it was built for the office, not the field. Six months later the team is back to the spreadsheet, the whiteboard, and the group chat — the tools that actually work.
FixGrid was built by someone who lived through that parade. Multiple times, across multiple property-management companies — and then built the thing the field would actually use.
FixGrid was built by George Herlth — a 20-year multifamily maintenance professional with a Facility Management Professional (FMP) credential through IFMA. The product reflects two decades of being on call at 2 a.m., of make-ready turns that had to finish Friday so the move-in could happen Saturday, of fire-pump certificates that vanished between a contractor's portal and an owner's due-diligence request.
You can't fake field knowledge. It shows up in the small decisions — which fields are required, which workflows get short-circuited, what categories exist by default, where the photo button sits on the screen.
A Progressive Web App that runs in your phone's browser — no app store. Mobile-first, not mobile-adapted. Thumb-driven from the first tap.
Basements, parking garages, rooftops, metal-lined closets — signal dies where the work lives. FixGrid’s mobile PWA is built for that: claim work while you’re still online, finish it offline, and let the outbox sync when you come back up. Tested on real iPhones, not a slide-deck promise.
Honest scope: offline is for the field jobs you claim onto the device (tickets, inspections, turn punch). It’s not “the whole company admin works with zero network forever.” Claim first, work dark, sync when you surface — the pattern that matches how crews actually move.
The things that decide whether you keep using it — or whether you're back to the spreadsheet six months in.
Maintenance teams don't usually pick the software — the PM or the owner does. But the field makes or breaks adoption. Software the field doesn't use gets paid for and abandoned. Software the field embraces compounds operational value.
Straight answers to what supervisors and techs raise when they're evaluating FixGrid.
Bring a building your team actually runs. We'll show you the queue, the photos, the make-ready board, and the compliance log — on your units, in your hands.